Elements and Performance Criteria
- Develop personal stress management plan
- Recognise potential causes of stress so that immediate action can be taken to reduce or eliminate the stress
- Recognise own response to stress in the workplace
- Organise work to minimise stress where possible
- Develop a personal stress management plan in consultation with supervisor
- Constantly monitor personal stress levels and evaluate the effectiveness of the stress management plan on an ongoing basis
- Take further action to manage stress when necessary
- Offer support to colleagues
- Observe team members and colleagues for signs of stress after incidents and over time
- Informally debrief stressful incidents as soon as possible so prompt action can be taken to minimise stress reactions
- Offer constructive support to encourage effective management of personnel stress
- Identify need for further stress counselling and encourage prompt action
- Receive support from colleagues
- Recognise own level of stress on an ongoing basis and identify factors affecting stress level so prompt action can be taken to reduce or eliminate the effects of stress
- Seek support from colleagues when needed and accept where appropriate
- Recognise need for further stress counselling and promptly seek appropriate counselling